EMOTIONAL INTELLIGENCE
Where the emphasis used to be on cognition and reason, interest in emotion (Emotional Intelligence) is on the rise. ‘Experience’ is the focus of every self-respecting marketer, and being able to create a report is the motto.
Connecting and rapport building is seen as the most essential element for achieving results in communication, business development, management, security, (forensic) investigations, and actually in all forms of human interaction.
Analysing emotions is valuable for anyone who wants to enter into relationships with others constructively and effectively.
Learn to recognise and manage your emotions and interpret and influence those of others. Can you already imagine its benefits?
